Help & Support

Answers to the common questions, and a direct line if you need one.

Email us

support@myhitchconnect.test

Replies within 1 business day

Call us

1300 000 000

Mon–Fri, 9am–5pm AEST

Urgent booking issue

Contact your provider

Fastest route for same-day jobs

Frequently asked

Every provider on the register has had their trade licence, business registration and public liability cover checked against official sources before their listings go live. The badge on a provider card shows their current verification state.

Still stuck?

Tell us what happened and we'll pick it up.

Reporting a provider? Include the booking reference and we'll review their verification status.

Prefer the public form? Contact us