Support Desk
Help with verification, listings, bookings and payouts.
Provider support
providers@myhitchconnect.test
Replies within 1 business day
Call us
1300 000 111
Mon–Fri, 8am–6pm AEST
Verification queries
Usually 2 business days
From document upload to decision
Frequently asked
Listings only go live once your verification is approved and the listing itself is published. Check Licence & ABN for your current status, then My Services to confirm each listing is published rather than paused or draft.